Privacy Policy

Collection of Personal Information

The processing of the personal data that is collected is carried out under the responsibility of the company: WAKANIM SAS – 99A Boulevard DESCAT 59200 Tourcoing registered under the number: 510.634.256

Character of the collected data:

At the time of registration (creation of an account), Wakanim requests the following information from you:

Mandatory for the creation of a free account:

Last Name

First Name

E-mail address

Telephone number

Sex

Age/ Date of Birth

Country

Non-mandatory:

– Physical address

– Telephone number

– Avatar

– Connection to social networks

For the creation of a subscription or a premium purchase or in order to update a free account to a subscription, Wakanim requests the following information from you:

– Pseudonym (which cannot be changed)

– E-mail address

– Last Name/ First Name

– Sex

– Date of Birth

– Country

– Postal address

– Telephone number

– Consent to the General Terms of Use

Non-mandatory:

– Avatar

– Connection to social networks

The consent to the terms of use is requested in order to finalise the creation of a free account or a subscription.

The method of collection:

The personal information that we collect is gathered using forms and by the interactivity between you and our Web site.

As indicated in the following section, we also use cookies and/or logs to assemble information concerning you.

Forms and interactivity:

Your personal information is collected by means of forms, namely:

The form for registration on the Web site

The form for presenting the personal information

Competitions

The use of the data collected:

We use the information thus collected for the following purposes:

Monitoring the purchase of credits and Subscriptions

Information / Promotional Offers

Statistics

Contact

Management of the Web site (presentation, organisation)

Your information is also collected by means of the interactivity that may be established between you and our Web site, as follows:

Statistics

Contact

Management of the Web site (presentation, organisation)

We use the information thus collected for the following purposes:

Forums or discussion areas

Comments

Correspondence

Information for promotional offers

Storage of data:

This information is stored with our host located in Ireland and in the Netherlands on the Microsoft Cloud, for more information please consult: https://www.microsoft.com/en-us/TrustCenter/Privacy/default.aspx

Transfer of data:

This information is transmitted to the company SendinBlue (https://fr.sendinblue.com) in connection with processing e-mailing campaigns. Wakanim uses this service for targeting and sending promotional e-mails for its service and its series. SendInBlue may not communicate with third parties or use these data without our authorisation. https://fr.sendinblue.com/legal/privacypolicy/

Wakanim and its parent company Aniplex, Inc., belong to the Sony Group and do not sell or transmit any personal data collected at the time of the registration of its users to any third parties for the purposes of studies or advertising.

Collection of data at the time of using the service:

Collection of data by means of log files and cookies:

We receive certain information by means of log files and cookies. This principally concerns the following information:

IP address

Operating system

Pages visited and requests

Time and date of connection

Geolocation
Operating System
Version number of the operating system
Unique identifier of the device when available

The use of such files allows us to:

Improve the service and the personalised welcome

Personalise the user profile

Monitor the orders

Statistics

Data collected at the time of subscribing:

A subscription is made by means of one of the following external payment services:

– Paypal

– Stripe

Wakanim receives the following information from these platforms:

Paypal:

Paypal e-mail address
Postal address registered with Paypal
Last name/ First name
Status of the Paypal user (Verified or non-verified status)
Country of residence

Stripe:

Unique credit card identifier generated by Stripe
Last 4 numbers of the credit card
Type and brand of the payment method
Month and year of expiration of the payment method
Last name and first name
IP address of the user
Country of origin of the payment method

For each account, Wakanim collects a history of the payments and attempted payments

The subscriber has access to his/her transactions via his/her profile

Data collected at the time of purchasing credits:

 The purchase of credits is made by one of the external payment services:

– Paypal

– Stripe

– Allopass – Hipay

Wakanim receives the following information from these platforms:

Paypal:

Paypal e-mail address
Postal address registered with Paypal
Last name/ First name
Status of the Paypal user (Verified or non-verified status)
Country of residence

Stripe:

Unique credit card identifier generated by Stripe
Last 4 numbers of the credit card
Type and brand of the payment method
Month and year of expiration of the payment method
Last name and first name
IP address of the user
Country of origin of the payment method
Bank connected with the payment method

Hipay:

Unique credit card identifier generated by Hipay
First 6 and last 4 numbers of the credit card
Type and brand of the payment method
Month and year of expiration of the payment method
Last name and first name
IP address of the user
Country of origin of the payment method
Bank connected with the payment method

Hipay / Allopass:

Calling code for the telephone number
IP address for the user
Country of origin of the telephone number that is charged

Wakanim retains the information relating to the payments and the episodes that are purchased.

The purchaser has access to the history of his/her transactions on his/her profile.

Data collected at the time of using the free service:

Wakanim does not communicate any data belonging to its free users to the advertising services.

The advertising services are outside of Wakanim. The advertising inventory is managed by:

CULTURE G http://www.cultureg.eu/

FREEWHEEL https://freewheel2018.tv/

The advertising scripts are included when viewing videos on Wakanim.TV.

For the free accounts:

Wakanim displays a list of the episodes that have been viewed and the time spent on the episodes.

These data are processed in order to calculate the royalties to be paid to the rights holders from the advertising revenue.

Wakanim also stores information concerning the progress of the viewing of an episode, so that the user can re-start the viewing where he/she stopped.

Wakanim also retains the IP connection address and the browser information, the access provider, the country of origin and the devices used.

For users who are not connected:

Wakanim displays a list of the episodes that have been viewed and the time spent on the episodes.

These data are processed in order to calculate the fees to be paid to the rights holders from the advertising revenue.

Wakanim also stores information concerning the progress of the viewing of an episode, so that the user can re-start the viewing where he/she stopped.

Wakanim also retains the IP connection address and the browser information, the access provider, the country of origin and the devices used.

For the subscription accounts:

Wakanim displays a list of the episodes that have been viewed during the subscription and the time spent on the episodes.

These data are processed in order to calculate the royalties to be paid to the rights holders from the subscription revenue.

Wakanim also stores information concerning the progress of the viewing of an episode, so that the user can re-start the viewing where he/she stopped.

Wakanim also retains the IP connection address, the authorisation licenses (DRM), the browser information, the access provider, the country of origin and the devices used.

The DRM licenses are issued by the intermediary of Microsoft, for more information please consult their platform:https://www.microsoft.com/en-us/TrustCenter/Privacy/default.aspx

For purchasers of credits:

Wakanim displays a list of the episodes purchased.

These data are processed in order to calculate the royalties to be paid to the rights holders from the revenue from purchases of episodes.

Wakanim also retains the IP address of the transaction and the IP address for the download, as well as a unique signature for the devices used for downloading, information concerning the browser, the access provider, the country of origin, the devices used.

These data are processed in order to limit the abuse and sharing/ theft of accounts.

At the time of viewing streaming episodes (other than downloading), Wakanim retains the authorisation licenses (DRM), the browser information, the access provider, the country of origin and the devices used.

The DRM licenses are issued by the intermediary of Microsoft, for more information please consult their platform:https://www.microsoft.com/en-us/TrustCenter/Privacy/default.aspx

Data collected from scripts/tag/Pixels

The scripts and tags are programmes that run in your browser and perform various actions, for example, sending information to our servers.

The information provided by the scripts is intended to give us information for analysis in order to improve the user experience and to understand how our site is being used.

These technologies give us access to the following data:

Information connected with your use of our sites and applications;

Information connected with the presence of cookies, the time and date of consulting a page, and a description of the page where the Web beacon is located;

Information connected with whether or not you have read the e-mails that we send you, concerning the clicks that you make on the links contained in these e-mails.

Wakanim does not share any information received by the scripts and tags with external organisations.

This information may be published in the form of general statistics.

List of the providers for the analytics services included on the site:

Google tag manager

Google analytics / adwords

Facebook

Microsoft pixel dataxu

Right of opposition and withdrawal:

We undertake to offer to you a right of opposition and withdrawal with regard to your personal information.

The right of opposition is understood as being the possibility offered to internet users to refuse that their personal information is used for certain purposes cited at the time of the collection.

The right of withdrawal is understood as being the possibility offered to internet users that their personal information will no longer appear, for example, on a distribution list.

The exercise of this right is made by sending a registered letter to the following address:

99A boulevard Descat, Tourcoing 59200 – France

The requests will be processed within a period of 30 days.

Rights of access:

The personal data used for registering an account may be modified:

These collected data (excluding the pseudonym – only by means of the contact form) may be modified at any time by the user on his/her profile on the site WAKANIM.TV.

We undertake to recognise a right of access and rectification for the data subjects who wish to consult, modify or have removed the information concerning them.

The exercise of this right is made by sending a registered letter to the following address:

99A boulevard Descat, Tourcoing 59200 – France

The requests will be processed within a period of 30 days.

Security:

The personal information that we collect is retained in a secure environment. The persons who work for us are required to observe the confidentiality of your information.

In order to ensure the security of your personal information, we use the following measures:

Access management – authorised persons

Computer backups

Identifier / password

Firewalls

Double factor authentication:

When a new device is detected on a subscriber account, Wakanim requests authorisation from the user by e-mail to activate this device.

These data are processed in order to limit the abuse and sharing/ theft of accounts.

We undertake to maintain a high degree of confidentiality by using the latest technological innovations ensuring the confidentiality of your transactions. However, as there is no mechanism that offers maximum security, a degree of risk is always present when you use the Internet to transmit personal information.

Portability of data:

Any request for the export of the data collected for a user account may be sent by registered letter to the following address: 20 Passage de la Bonne Braine 75011 Paris – France, and it will be processed within 30 days.